REFUND POLICY
Introduction
At VitalPowerCleaning, We Are Committed To Satisfaction With Our Pressure Washing Services. This Policy Outlines The Conditions Under Which Refunds May Be Issued And Forms A Legally Binding Contract Between Us And Our Customers. Please Review It Carefully To Understand Your Rights And Obligations.
Refund Eligibility and Process
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Eligibility: Refunds are considered on a case-by-case basis. A refund may be granted if a service does not meet the agreed-upon standards or is not provided as described. Customers must report any issues within 48 hours after the completion of the service to qualify for a refund consideration.
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Process: To initiate a refund request, customers must contact VitalPowerCleaning at [Contact Information] with a detailed description of the issue and any supporting evidence. Our team will review the request and respond within 7 business days.
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Partial Refunds: In cases where only a portion of the service was unsatisfactory, we may offer a partial refund corresponding to the specific service segment not performed to standards.
Exceptions and Limitations
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Non-refundable Services: Certain services may be non-refundable, including but not limited to services provided during promotional periods or special offers.
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Adjustments: If a service can be corrected through a follow-up cleaning or adjustment, this will be offered in place of a refund.
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Third-Party Fees: Any third-party fees or services that are part of the overall service package but not directly provided by VitalPowerCleaning are not eligible for a refund from us.
We strive to ensure the highest level of customer satisfaction and encourage our customers to reach out directly to resolve any issues.